Provide technical support for EDA design and verification tools including VCS, Verdi, Spyglass, Certitude, and Z01X, troubleshooting customer issues and working toward resolution.
Take ownership of tool migrations and validation across different release versions, ensuring customers can move forward without breaking their workflows.
Collaborate with application engineers, R&D teams, and customers globally to understand requirements, elevate complex issues, and support successful tool adoption.
Build and maintain strong customer relationships by actively tracking issues, following up on feedback, and ensuring satisfaction throughout the support lifecycle.
Learn new tool features and capabilities, including AI-related functionality, as they become available.
Document technical issues, solutions, and best practices to support knowledge sharing across the team.
Yêu cầu
Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field
Basic understanding of design and verification methodologies, or prior experience as an application engineer in the verification field
Working knowledge of Verilog; familiarity with SystemVerilog, UVM, VHDL, or UPF is a plus
Exposure to standard protocols and verification IPs such as AMBA VIP, or to static and dynamic verification concepts
Strong communication skills in English, with the ability to work across functions and regions
Willingness to learn new tools, features, and emerging technologies including AI-related capabilities in EDA
Thông tin khác
Location: Ho Chi Minh City, Vietnam
Recruiter will provide more details about the salary range and benefits during the hiring process.
Provide technical support for EDA design and verification tools including VCS, Verdi, Spyglass, Certitude, and Z01X, troubleshooting customer issues and working toward resolution.
Take ownership of tool migrations and validation across different release versions, ensuring customers can move forward without breaking their workflows.
Collaborate with application engineers, R&D teams, and customers globally to understand requirements, elevate complex issues, and support successful tool adoption.
Build and maintain strong customer relationships by actively tracking issues, following up on feedback, and ensuring satisfaction throughout the support lifecycle.
Learn new tool features and capabilities, including AI-related functionality, as they become available.
Document technical issues, solutions, and best practices to support knowledge sharing across the team.
Yêu cầu
Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field
Basic understanding of design and verification methodologies, or prior experience as an application engineer in the verification field
Working knowledge of Verilog; familiarity with SystemVerilog, UVM, VHDL, or UPF is a plus
Exposure to standard protocols and verification IPs such as AMBA VIP, or to static and dynamic verification concepts
Strong communication skills in English, with the ability to work across functions and regions
Willingness to learn new tools, features, and emerging technologies including AI-related capabilities in EDA
Thông tin khác
Location: Ho Chi Minh City, Vietnam
Recruiter will provide more details about the salary range and benefits during the hiring process.