Trách nhiệm chính

• Conduct business analysis and process transformation: understand objectives, run interviews, document As‑Is/To‑Be processes, identify optimization, automation and AI opportunities, define requirements, user stories and acceptance criteria, identify gaps, dependencies and risks, and prioritize initiatives.
• Act as a bridge between business stakeholders and technical/AI teams, support backlog creation, prioritization, refinement, cross‑team dependencies and UAT planning and execution.
• Drive AI adoption across departments, develop adoption guidelines, use cases and best practices, collect user feedback, define and track KPIs, and support change management activities.
• Identify use cases for GenAI, AI Agents, RAG, Copilot and intelligent automation, judge suitability, define use cases covering problem, target users, business value, required data, AI capabilities, process changes, KPIs and risks, and support PoCs and pilots.
• Translate business requirements into AI solution requirements, functional behavior and user journeys, define requirements for Copilot, chatbot, RAG, AI Agent and intelligent workflow solutions, work with AI engineers on knowledge sources, RAG scenarios, agent workflows, human‑in‑the‑loop, output validation and system integration, and review AI outputs from a business/user perspective to provide feedback.

Yêu cầu công việc

• Bachelor’s degree in Computer Science, IT, Business, Engineering or related field
• 3+ years in Business Analysis, Business Consulting, Product Management or IT Consulting
• Strong in requirement analysis, business process analysis, user stories, stakeholder management, UAT and process improvement; experience with software teams preferred
• Basic to intermediate understanding of GenAI/LLM concepts: prompt engineering, RAG, AI Copilot, AI Agent, vector database, embedding, knowledge base, agent orchestration
• Hands‑on use of AI tools (ChatGPT, GitHub Copilot, Microsoft Copilot, Claude, Gemini or similar) and ability to spot practical use cases and their business value
• Basic understanding of software development, APIs, databases, cloud services and system integration; ability to communicate with engineers
• Familiar with Agile/Scrum and tools such as Jira, Confluence or Azure DevOps (preferred)

Yêu cầu ưu tiên

• AI transformation, Digital Transformation, Intelligent Automation or GenAI project experience
• Implemented AI Copilot, RAG, chatbot or AI Agent solutions
• Worked with ERP, enterprise applications or large‑scale business systems
• Process automation or workflow optimization experience
• Basic knowledge of GCP, AWS or Azure; data analysis or SQL a plus
• Experience creating PoCs or evaluating emerging AI technologies a plus

Mức lương

• Mức lương sẽ dựa trên năng lực và khung lương chung của công ty. Đánh giá lương hàng 6 tháng nếu lương cơ bản dưới 30,000,000 VND, hàng năm nếu trên 30,000,000 VND. Thưởng 13 tháng và thưởng lễ.

Phúc lợi

• Thưởng 13 tháng và thưởng lễ
• Team building hàng tháng
• Chuyến công ty 1 lần/ năm
• Quyền lợi xã hội đầy đủ theo quy định của công ty và pháp luật Việt Nam
• Môi trường chuyên nghiệp và quy trình rõ ràng
• Cơ hội nâng cao tiếng Anh
• Cơ hội học hỏi về Logistics và hệ thống quản lý dự án chuyên nghiệp

Thông tin khác

• Expiration date: 31 Oct,2026
• Only selected candidates will be contacted via phone