Accounts Receivable Collections Analyst
TP. Hồ Chí Minh
Application deadline:
31/10/2026
About This Job
Trách nhiệm chính
- Oversee day‑to‑day collections efforts, managing open receivables on assigned accounts via email and phone to drive DSO targets.
- Drive against targets by executing workflows and monitoring metrics daily on assigned accounts.
- Work on moderately difficult account assignments requiring judgement and independent recommendations.
- Partner with the Credit team to arrange payment schedules and collect funds on accounts in arrears.
- Establish relationships with key client Accounts Payable personnel, serving as the dedicated point of contact to facilitate cash collection and credit processes.
- Manage the allocation of requests, resolve complex client issues, and handle first‑level escalations, maintaining high standards for accuracy, timeliness, and professionalism.
- Field general AR/AP questions from clients and assist in researching and resolving payment issues.
- Build and maintain effective working relationships with Credit, Account Management, Sales, Disputes, and Legal teams to drive collections and resolve past‑due account issues.
- Partner with the AR Manager to identify opportunities to improve SOPs and processes.
- Support Finance & Accounting month‑end close processes and other ad-hoc projects as needed.
Yêu cầu
- Strong attention to detail and professional written and verbal communication, with the ability to handle situations tactfully, confidently, and ethically.
- A competitive, creative drive to win over customers and internal stakeholders.
- Ability to work both independently and collaboratively while managing multiple priorities in a fast‑paced environment.
- Goal‑oriented, proactive self‑starter with excellent organizational skills.
- Strong problem‑solving, research, and follow‑up skills with both external and internal contacts.
- Ability to adapt to the rapid changes typical of a start‑up environment.
- Advanced PC skills, including proficiency in Microsoft Office, pivot tables, VLOOKUPs, and formulas, with the ability to interpret and analyze data to make recommendations.
Yêu cầu ưu tiên
- German language skills are a plus.
Thông tin khác
- Position: Accounts Receivable Collections Analyst at Flexport.
- Location: Thành phố Hồ Chí Minh, Vietnam.
- Reporting to: EMEA Accounts Receivable Manager.
- No salary or benefits information provided in the posting.