Account Management Associate
TP. Hồ Chí Minh
Application deadline:
12/11/2026
About This Job
Trách nhiệm chính
- Mainly responsible for Account Management (AM) Group KPI in revenue & maintain relationships with key accounts and customer visits according to set tiers of corporate customers to generate sales volumes & revenues through upselling, retention, and reactivation activities;
- Working closely and coordinating with internal stakeholders in handling service failure, billing issues, customer complaints, and other inquiries;
- Roll out periodic surveys on existing corporate customer cohorts from time to time to identify market insights;
- Collaborate with the marketing department on regular and seasonal campaigns and oversee the overall campaign timeline to ensure the integration plan is finished as committed to expected output quality;
- Others: Ad-hoc tasks/works assigned by Line Manager.
Yêu cầu
- Bachelor/ College's degree, preferably in marketing or business related subjects;
- Min 2 years solid experience in working experience in sales, account management, & customer support;
- Good sense with product flow & merchant solutions; high skill in campaign management;
- Able to work independently and work under pressure;
- Proficiency in written Vietnamese & English;
- Hands-on experience with MS Excel, Word and PowerPoint.
Yêu cầu ưu tiên
- Self-motivated, proactive, take ownership and personal responsibility;
- Hardworking & friendly team player, enthusiastic and adaptable;
- Fast learner, can-do attitude, straightforward and simplify;
Mức lương
- Thỏa thuận
Thông tin khác
- Work location: Pho Quang Street, Tan Son Hoa Ward, HCMC.
- Work time: Monday to Friday (9:00 AM to 6:00 PM).
- Candidate Notice: Please apply directly via our Careers Website. Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice